REFUND & RETURN POLICY

Last Updated: April 20, 2025

Thank you for shopping with INYOUN SKIN. We are committed to creating high-quality skincare products for sensitive skin, and your satisfaction is important to us. Please review our policy below before making your purchase.

---

ALL SALES FINAL

Due to the personal and hygienic nature of our products, all sales are final. We do not accept returns or exchanges under any circumstances. This policy ensures the safety, integrity, and quality of our skincare offerings for all customers.

---

DAMAGED OR DEFECTIVE ITEMS

We stand by the quality of our products. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at hello@inyounskin.com with the following information:

• Your order number

• A description of the issue

• Clear photo(s) of the product and packaging

We will review the issue and, if eligible, issue a replacement or a full refund.

---

WHY WE DO NOT ACCEPT RETURNS

As a skincare company, we are deeply committed to product safety, hygiene, and transparency. Because our products are applied directly to the skin, we cannot accept returns to ensure that every item shipped is untouched, uncontaminated, and safe for use. This is a standard practice across the beauty and wellness industry and is a core part of our customer care philosophy.

---

QUESTIONS OR CONCERNS?

If something isn’t quite right with your order or you have any concerns, please reach out to our team at hello@inyounskin.com. We’re always happy to help resolve any issues or provide further guidance.